Join Our Team
Why Work With Us?
We are seeking compassionate caregivers to join our premium home care team, providing meaningful support to elderly and disabled individuals who deserve dignified care, personal assistance, and professional service in the comfort and familiarity of their own homes.
Job Description: Care Coordinator
Position: Care Co-ordinator
Location: Edinburgh Office with travel to client locations
Employment Type: Full-time
Salary: Competitive annual salary
About the Role
We are looking for an experienced Care Co-ordinator to oversee our care delivery operations and ensure the highest quality of service for our clients. You will be responsible for managing care schedules, supporting our team of Support Workers, and maintaining strong relationships with clients and their families.
Key Responsibilities
- Conduct initial client assessments and develop personalized care plans
- Coordinate and schedule care services to meet client needs
- Recruit, train, and supervise Support Workers
- Monitor quality of care delivery and ensure compliance with regulations
- Maintain regular contact with clients and families to ensure satisfaction
- Handle complaints and resolve issues promptly and professionally
- Ensure all documentation and records are accurate and up-to-date
- Liaise with healthcare professionals, social services, and other agencies
- Conduct regular reviews and updates of care plans
- Manage staff rotas and ensure adequate coverage for all clients
- Support the implementation of new policies and procedures
Essential Requirements
- Minimum 3 years experience in care coordination or senior care role
- SVQ Level 3 in Health and Social Care or equivalent qualification
- Strong leadership and management skills
- Excellent organizational and time management abilities
- Outstanding communication and interpersonal skills
- Knowledge of care regulations and compliance requirements
- Proficiency in care management software and Microsoft Office
- Valid PVG certificate and full driving license
- Ability to work flexibly, including some evenings and weekends
Desirable Requirements
- Experience with Care Inspectorate regulations
- Previous experience in home care services
- Management qualification or training
- Knowledge of local health and social services
What We Offer
- Competitive salary with annual reviews
- Comprehensive benefits package
- Professional development and training opportunities
- Leadership development programs
- Flexible working arrangements where possible
- Company vehicle or mileage allowance
- 25 days annual leave plus public holidays
- Pension scheme
- Career advancement opportunities